00Introduction
Welcome to the Intercultural Communication module.
It focuses on how identity shapes the way we interact with others through both verbal and non-verbal communication.
In this module you will more specifically learn how various levels of identity are formed and acquired, and how they affect the ways we perceive others and share information with them. You will engage in case studies that will allow you to understand the threats inherent to intercultural communication, and you will examine some of the solutions for better intercultural interactions and how to promote them.
The module features self-reflection and references sections at the end, to help you go further, learn more about yourself, and take action to foster positive interaction with people from other cultures.